Custom Billaboar Mug

Custom Billboard Style Mug personalized with your pet's photo and name. Available in cool vibrant colors, this mug is perfect for pet lovers who want to showcase their furry friend. It's a great gift for birthdays, holidays, or just to add a personal touch to your daily coffee or tea routine.

• Enter personalization details
• Upload your pet photo
• Place your order
• Review your design preview
A product preview will be sent to your email within 24 hours (Monday–Friday) for your approval. You may request changes, with up to 3 rounds of revisions included. If you’re not happy with the final design, you may choose to cancel the order before it is sent for printing.
Note: If we don’t receive a response within 5 business days, the order will be automatically canceled and fully refunded.
• Printing & production
Once we receive your approval, we proceed with printing your product.
• Order updates & shipping details
You’ll receive email updates throughout the process, including tracking details once your order ships.
• Receive and enjoy!

• Up to 1 pet

• USA: 2–10 business days.
• International: 10–35 business days.
• Holiday notice (Nov–Dec): Please allow an additional week due to holiday delays.
• All orders ship with tracking.

• Will I see my design before it is printed?

Yes. We’ll email your design proof before printing. You can request revisions before production. If the design still does not feel right, you can cancel before printing for a full refund.

• Can I request changes to the design?

Yes. Revisions are included before production. We want you to feel happy with the design before your case is printed.

• What photo should I upload?

Upload a clear, well lit photo where your pet’s face is easy to see. Front facing photos usually work best. Avoid blurry, dark, or heavily filtered photos.

• How long does the process take?

Your design proof is usually emailed within 24 hours, Monday to Friday. After you approve the design, your case goes into production and then ships with tracking.

• Where do you ship?

We currently ship to the United States, New Zealand, and Australia.

Estimated shipping timeframes:

USA: 2 to 10 business days.

New Zealand and Australia: 10 to 35 business days.

Holiday notice: Please allow one additional week during November and December due to seasonal shipping delays.

All orders ship with tracking.

• Is this a good gift?

Yes. It makes a thoughtful gift for dog moms, cat dads, birthdays, gotcha days, memorial gifts, Christmas, or anyone who loves their pet deeply.

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If you’d like to personalize this product even more, or if you’d like the design applied to a different product, please get in touch with us.

Simply share your dream design idea, and we’ll be happy to make it a reality.